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          The Digital Utility:

          driving innovation

          50%
          Percentage of top 10 utilities in North America using Cognizant's digital solutions.
          500,000
          Number of smart streetlights switched on by Cognizant in one of the industry’s largest automated implementations.
          30%
          Percentage of unbilled consumption costs recovered by Cognizant for North America’s largest water utility.

          Increasing reliance on new energy sources along with a growing need for more efficiency requires unprecedented operational agility—and investments in digital for traditional operators and new entrants alike.

          DRIVEN BY RESULTS

          Our holistic approach transforms companies.

          We start by pinpointing customer touchpoints, engagement channels and transactions in need of improvement. Then we implement solutions to make the digital transformation successful.

          A Multinational Energy and Services Company
          RESULTS
          A Multinational Energy and Services Company

          stays ahead of the competition after migrating 130 business services and associated applications to the cloud

          LEARN MORE
          A Major US Power Utility
          RESULTS
          A Major US Power Utility

          streamlines its application portfolio and saves up to $23 million in annual operating costs

          LEARN MORE
          A Top-Performing Major Utility
          RESULTS
          A Top-Performing Major Utility

          increases customer satisfaction scores by 90% with a mobile app providing quick access to critical information

          LEARN MORE
          A Leading Electric and Gas Utility
          RESULTS
          A Leading Electric and Gas Utility

          uses analytics to reduce service calls, resulting in potential savings of $1 million annually

          LEARN MORE
          YOUR CUSTOMERS’ NEEDS
          Unlocking Digital Value
          How do we make such a profound
          impact
          to our clients?

          Cognizant engagements place equal emphasis on the three keys to digital success: Customer Experience, Business Process and Tech Infrastructure.

          START THE EXPERIENCE

          It all starts with your customers.

          HOVER THIS AREA AND SCROLL TO VIEW THE EXPERIENCE

          It all starts with your customers.

          Unlocking real digital value and improving outcomes for your business means we must address their needs as well as the needs of your employees.

          How do we do it?

          01

          By helping you build a Digital Business

          Go beyond supporting business and advance it with smarter products, exceptional customer experiences and more efficient operations primed for transformative growth.

          Learn More
          02

          A Digital Business with Digital Operations

          Reimagine and create new digital processes that drive performance, deliver more humanized transactions and leverage automation, AI and scalable platforms.

          Learn More
          03

          A Digital Business with Digital Operations powered by Digital Systems & Technology

          Simplify, modernize and secure your IT backbone with integrated services and digital solutions that unlock value at scale and speed.

          Learn More

          Customized Business Solutions

          We help our clients accelerate their Digital Business transformations as they move beyond a focus on cost efficiencies to driving top-line revenue growth.

          Packaged Industry Solutions

          To deliver immediate impact to the business, we offer proven solutions designed to tackle challenges your industry faces—generating cash flow you need to fund more complex initiatives.

          Create value. Everywhere.

          Operate in silos, without data and insights flowing out of the three areas above, and your initiatives will fail. Only by building a fused, holistic organization can you respond to customer needs and drive new growth.

          01 Digital Business

          Go beyond supporting business and advance it.

          Learn More

          02 Digital Operations

          Reimagine and create new digital processes.

          Learn More

          03 Digital Systems & Technology

          Simplify, modernize and secure your IT backbone.

          Learn More
          BUSINESS INTELLIGENCE

          Recently published?insights

          COGNIZANT 20-20 INSIGHTS
          Enhancing the Utility Customer Experience: A Digital Framework

          Energy and utility companies need a strategic roadmap and a strong platform that keeps customers loyal, happy and engaged.

          VIEW REPORT
          COGNIZANT 20-20 INSIGHTS
          Applying Predictive Analytics to Deliver Smart Power Outage Communications

          Power utilities can improve overall customer experience, customer satisfaction and operational efficiency. Here’s how.

          VIEW REPORT
          COGNIZANT 20-20 INSIGHTS
          Smarter QA for Smart Homes

          Utilities today can assure quality at speed for connected ecosystems such as the smart home. Find out how.

          VIEW REPORT

          The programmable grid represents the digitization of the power system, making full use of digital technologies like AI, machine learning and big data analytics. See how 100 utilities view this global transformation by reading the results of Cognizant’s annual Smarter Utilities Survey.

          READ MORE??

          PRESS ROOM

          In the news

          October 31, 2018

          Cognizant Named Leading Provider of Digital Transformation Services for Utilities in New HFS Report

          June 6, 2018

          Australian Utility Endeavour Energy Chooses Cognizant for Their Digital Transformation

          June 1, 2018

          The Impact of Local Energy Marketplaces on Corporate Energy Management

          CHECK US OUT

          See All Cognizant News

          Stay on top of what's happening across Cognizant.

          UTILITIES LEADERSHIP

          Get in touch

          Rajaram Radhakrishnan

          Market Leader, Energy and Utilities, Manufacturing and Logistics

          Rajaram Radhakrishnan
          Larry Rubenacker

          Utilities Consulting Leader, North America

          Larry Rubenacker
          Arvind Pal Singh

          Utilities Consulting Leader, U.K. & Europe

          Arvind Pal Singh